Shipping Policy for Truva Naturals
Last Updated: [5th December 2023]
1. Order Processing:
- All orders are processed within 1-3 business days.
2. Shipping Methods:
- We offer standard shipping options, and expedited shipping is available at an additional cost.
- Shipping options and costs are calculated at checkout based on the delivery address and selected at checkout.
3. Domestic and International Shipping:
- Truva Naturals ships to domestic and international addresses.
- International customers are responsible for any customs fees, taxes, or duties associated with their orders.
4. Estimated Delivery Times:
- Standard shipping typically takes 1-3 business days domestically and 7-21 business days internationally.
- Expedited shipping options are available for faster delivery at an additional cost.
5. Shipping Delays:
- We will make every effort to communicate delays and provide updated delivery estimates.
6. Undeliverable Packages:
- In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping.
7. Missing or Lost Packages:
- Truva Naturals is not responsible for packages that are lost or stolen after delivery confirmation.
8. Shipping Charges:
- Shipping charges are calculated based on the weight of the order and the shipping destination.
- Shipping charges are non-refundable unless an error occurred on our part.
9. Contact Information:
- For shipping-related inquiries, contact our customer service team at 09163450955
10. Changes to the Policy:
- Truva Naturals reserves the right to modify or update this Shipping Policy. Check the “Last Updated” date for the latest version.