Shipping Policy for Truva Naturals

Last Updated: [5th December 2023]

1. Order Processing:

  • All orders are processed within 1-3 business days.

2. Shipping Methods:

  • We offer standard shipping options, and expedited shipping is available at an additional cost.
  • Shipping options and costs are calculated at checkout based on the delivery address and selected at checkout.

3. Domestic and International Shipping:

  • Truva Naturals ships to domestic and international addresses.
  • International customers are responsible for any customs fees, taxes, or duties associated with their orders.

4. Estimated Delivery Times:

  • Standard shipping typically takes 1-3 business days domestically and 7-21 business days internationally.
  • Expedited shipping options are available for faster delivery at an additional cost.

5. Shipping Delays:

  • We will make every effort to communicate delays and provide updated delivery estimates.

6. Undeliverable Packages:

  • In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping.

7. Missing or Lost Packages:

  • Truva Naturals is not responsible for packages that are lost or stolen after delivery confirmation. 

8. Shipping Charges:

  • Shipping charges are calculated based on the weight of the order and the shipping destination.
  • Shipping charges are non-refundable unless an error occurred on our part.

9. Contact Information:

  • For shipping-related inquiries, contact our customer service team at 09163450955

10. Changes to the Policy:

  • Truva Naturals reserves the right to modify or update this Shipping Policy. Check the “Last Updated” date for the latest version.
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